Click on the links below for the latest updates, news, announcements and information from CitiPower and Powercor.
Visit our Media Centre for our up-to-date archive of corporate media releases.
Timothy Rourke has officially joined CitiPower and Powercor Australia as our new Chief Executive Officer effective Monday 15 April. Read Tim's note regarding his appointment.
Powercor's new $13.7 million Gisborne Zone Substation, provides a safe and reliable power supply to a fast growing Victorian region.
Mr Timothy Rourke has been appointed the new Chief Executive Officer of CitiPower and Powercor Australia. Mr Rourke will replace retiring CEO, Shane Breheny, in April 2013 following an appropriate hand-over period.
Local farmers are urged to take extra care when operating farming equipment and machinery near powerlines. Recently, a farmer in western Victoria was lucky to escape injury when his harvester collided with a power pole and powerline
Victorians are urged to identify and eliminate safety risks around the home during the festive season.
The November 2012 edition of Tech Talk provides information to Registered Electrical Contractors to help improve services to our customers.
Work is nearing completion to upgrade powerline safety in the Powercor network with new generation technology to improve bushfire prevention.
New website customised for mobile devices provides quick access to power outage information, streetlight fault reporting and contact details.
CitiPower and Powercor Australia win 'Best of the Best 2012' award at the Customer Service Institute of Australia 2012 Australian Services Excellence Awards.
Applications are now open for a range of electrical trades apprenticeships and traineeships at CitiPower and Powercor Australia. Applications close 14 October 2012.
Some customers may receive SMS messages to their mobile phone about power outages as part of a 6 month trial conducted by CitiPower and Powercor Australia, based on details provided with their electricity account.
The CitiPower and Powercor Australia 2011 Annual Report showcases operational achievements and financial performance during the 2011 calendar year.
New booklet providing customers with comprehensive information about smart meters has been released.
EnergySafe Victoria's draft report into the safety of Victoria's advanced metering infrastructure finds that smart meters are safe and don't pose any greater risk than older electronic or electromechanical meters
May 2012 edition of TechTalk is now available.
At the completion of its review of the smart meter program the Victorian Government has announced that the program will continue and that all customers will have a smart meter installed.
Launched at a groundbreaking ceremony on 17 November, Powercor's new $13.7 million Gisborne Zone Substation will cater for the region's expected growth in electricity demand.
CitiPower and Powercor Australia win National and Victorian Customer Service Institute of Australia (CSIA) awards at the 2011 Australian Services Excellence Awards.
The new CitiPower and Powercor Customer Charter explains in clear and simple terms our relationship with our customers, and the rights, obligations and entitlements of all parties.
Subscribing CitiPower and Powercor customers can now receive SMS or email notifications of major power outages and an estimated time of power restoration. They will also receive information about planned power interruptions for maintenance work
The Melbourne Symphony Orchestra (MSO) and Powercor Australia have received a prestigious Australia Business Arts Foundation (AbaF) award in recognition of their shared dedication to regional Victoria.
Our online video explains how we install smart meters for our Victorian customers. View the video on YouTube, click here and follow the links.
Victoria's five electricity distribution businesses, including CitiPower and Powercor Australia, have assured all Victorians they will continue to make every endeavour to respect customers' wishes to defer the installation of a smart meter
Officially opened by the Victorian Minister for Energy, The Hon Michael O'Brien, CitiPower's new $55 million Southbank Zone Substation will ensure the security and reliability of electricity supply, and cater for electricity demand growth in Melbourne.
The July 2011 edition of TechTalk for registered electrical contractors is now available. Topics in this edition cover Smart Metering, remote energisation and configurations, and a new online service for RECs.
The 2010 Annual Report showcases our accomplishments during the 2010 calendar year. It highlights our operational achievements and financial performance. It also sets out our main measures of sustainability and presents a verified account of our progress
CitiPower and the Australian Energy Market Operator (AEMO) have identified capacity constraints at three terminal stations currently servicing the CitiPower distribution network in the Melbourne Central Business District (CBD) and surrounding suburbs.
CitiPower and Powercor, along with Victoria's other Electricity Distribution businesses have safely installed 500,000 smart meters, and at the same time identified and helped Victorian consumers repair thousands of electricity defects.
The flood waters in central Horsham have started to recede and Powercor is starting to put the local electricity infrastructure back into service. Some 260 customers remain off supply pending safety inspections on their electrical installations.
CitiPower and Powercor has developed easy to understand fact sheets that will help customers and contractors alike understand recent electricity tariff changes, and also outline the meter and tariff choices available through installing solar generation.
CitiPower and Powercor has won a number of awards at the CSIA 2010 Australian Service Excellence Awards in Sydney. These awards reflect the pride we have in and importance we place on, meeting the needs of our more than one million electricity customers.
CitiPower and Powercor acknowledge the final determination of the Australian Energy Regulator (AER) Electricity Distribution Price Review for 2011-2015 has resulted in significant improvements over the draft determination.
Our roll out of smart meters and the infrastructure that supports them is being undertaken in accordance with a Victorian Government mandate. The roll out has been very successful to date, with more than 185,000 meters installed, and is continuing.
Severe weather struck most of the Powercor Australia network late on September 4 causing widespread power outages to the southern coastal and central areas of Victoria. At peak, some 31,000 Powercor customers had lost supply through 247 individual faults
A fault within our telecommunication service provider's network has caused a temporary interruption to our 24 hours faults and service difficulties telephone line. Please ring 13 22 06 for all enquires and service difficulties reports until further notice
The major service provider for CitiPower and Powercor Australia, Powercor Network Services is a project management, supply chain service, engineering, design and construction services business with a solid performance record in Australia and New Zealand.
The June 2010 edition of our popular trade publication "Techtalk" is now available. The newsletter provides updates on developments in the electricity industry and helpful information for contractors and suppliers who work on our electricity networks.
CitiPower and Powercor Australia have expressed their disappointment with the draft determination on their price-service proposals for the five years 2011-16, recently released by the Australian Energy Regulator (AER).
The 2009 Annual Report incorporates our award winning Sustainability Report, and showcases our accomplishments from the calendar year. The joint report also highlights our performance related to key measures associated with our four key stakeholder groups
CitiPower and Powercor's most recent Sustainability Report has been named the best sustainability report of the year by the Energy Supply Association of Australia (esaa). This is the second time that CitiPower and Powercor has won the award.
CitiPower and Powercor are exchanging more than one million manually read electricity meters for smart meters, as part of a Victorian government program. The meter rollout is scheduled suburb by suburb and region by region and will be completed by 2013.
More than 65,500 Powercor Australia customers have lost power supply over the past two days and damage to the electricity distribution network has been extensive, with more than 50 transformers requiring replacement across a broad geographic network area.
From 1 November 2009, a premium feed in tariff of 60 cents per kWh will be paid to eligible customers who feed electricity into the distribution grid through small scale solar photovoltaic systems with a capacity up to or equal to five kW.
At approximately 4.20 pm on 8 October, an incident within the Keilor Terminal Station interrupted supply to some 100,000 Powercor network customers, supplied through five separate Zone Substations in Woodend, Sunshine, Sunshine East, St Albans and Melton.
Contractors and suppliers to the CitiPower and Powercor Australia networks can now access valuable information about our technical standards and work practices, including information about health and safety and the environment, via a new dedicated website
Applications are now open for our 2010 Apprenticeship and Traineeship intake. Successful candidates can earn an industry qualification and enjoy great rewards, working for a strong and stable employer in an industry that's essential to all our lives.
Strong and damaging winds yesterday caused a significant number of power outages in western and central Victoria. Crews have managed to resolve all but a handful of faults by this morning by prioritising their restoration effotrts throughout the evening.
We have recently released our 2008 sustainability report, detailing our performance across seven key sustainability areas. The report provides an overview of our business, corporate governance and key stakeholders and has been independently verified.
The Hon. Peter Batchelor MP, Minister for Energy and Resources, joined CitiPower and Powercor today to announce its partners in agreements worth more than A$300m to support the installation of smart meters within its Victorian distribution networks.
Suppliers or contractors involved in CitiPower or Powercor customer connections may benefit from the services of our Connection Technical Advisors. Ten advisors are available across our network areas, providing a range of practical connections information
Load shedding describes a rapid reduction of electrical load to particular sections of our network, to protect the security the network overall. It is a rare ocurrence, but a vital part of the emergency management of electricity networks worldwide.
Trees or shrubs planted near overhead or underground power cables need to be chosen carefully to ensure your plants will thrive without coming into contact with electrical equipment. We have developed a planting guide for home gardens and rural properties
Powercor Australia has completed all outstanding customer reconnection works after last weekend's devastating Victorian bushfires.
CitiPower and Powercor is committed to taking all reasonable steps to meet peak electricity demand this summer and has invested millions of dollars in preparing its electricity networks for extreme weather conditions.
There have been changes to the regulation of the competitive energy market in Victoria. While these changes affect electricity retailers, and not distributors like CitiPower and Powercor Australia, the choices will help customers make informed decisions.
Victorian Premier, Hon John Brumby MP and Group Managing Director of Cheung Kong Infrastructure Holdings Limited, Mr HL Kam recently recognised this year's Endeavour Australia Cheung Kong Scholarship recipients at a gala ceremony at Parliament House.
Voltage variations, sometimes known as power surges or brown outs, may damage appliances and equipment beyond customers' point of supply. Business customers must take reasonable precautions to minimise loss or damage caused by voltage variations.
Trees and vegetation contacting power lines can be a dangerous fire risk. Powercor spends millions of dollars every year to keep our network bushfire safe - owners of private overhead lines also need to ensure required clearance distances are maintained.
Powercor Network Services is proud to be the major sponsor of Queensland Power and Gas 2008. This two day conference brings together leading energy chiefs to discuss the future direction of Australia's next energy powerhouse, Queensland.
A significant CitiPower network project to deliver a higher level of security to the power supply in Melbourne's Central Business District, and the associated levy to support the project, have received endorsement from the Essential Services Commission.
The CitiPower and Powercor website offers a number of online customer tools and forms, which assist in reporting faulty streetlights, making compliance declarations, applying for permits or site visits and registering compliments or complaints.
On 20 July, Melbournians will be given a rare opportunity to look inside and celebrate some of Melbourne's most intriguing architectural sites. CitiPower is a proud supporter of the inaugural Melbourne Open House, shining a light on our city's treasures.
Powercor is thrilled to be on board as a supporter of Australia's best children's festival, Fun4Kids. The festival is eight days of seriously good fun on the Great Ocean Road from Sunday 29th June to Sunday 6th July.
Our regional depots have donated almost $80,000 to Victorian charities since 2000 through our Health and Safety LTI scheme. Locations are rewarded for zero lost time injury milestones, and those monies are reinvested into the communities where we operate.
Significant progress has been made restoring power supplies to CitiPower and Powercor customers after Wednesday's damaging winds. Several hundred customers remain off supply, while crews work to resolve smaller single premises faults.
Powercor has teamed up with the State's electricity safety regulator, Energy Safe Victoria, to help prevent serious injury or death resulting from trucks hitting powerlines during the forthcoming season when bulk deliveries are made to farms.
CitiPower and Powercor are responsible for maintaining most types of streetlights within our network areas. We attend to faulty streetlights as soon as practicable when reported by customers, or immediately when detected as part of our regular patrols.
CitiPower and Powercor's long term commitment to addressing the skilled labour shortage and building a sustainable workforce has reached a significant milestone with more than 100 apprentices and trainees on the business's books for the very first time.
CitiPower and Powercor is urging customers to identify and eliminate electrical safety risks, both around the home and in the community this festive season.
CitiPower and Powercor works with the Essential Services Commision to deliver ongoing improvements to our almost 1 million network customers. We've recently released our supply reliability targets for 2008.
All five Victorian Electricity Distributors have developed an industry website, outlining installation requirements for Civil Contractors.
CitiPower would like to thank all the entrants of last month's CitiPower Mystery Melbourne contest. Five lucky winners were randomly selected to win a prize.
CitiPower and Powercor have delivered strong performance across a range of measures according to the comparative report on the state's five electricity distributors, released by Victoria's independent energy regulator.
Our new website has brought together the CitiPower and Powercor network brands on a new platform that's easier to navigate and simpler to use.
Spreading business skills and knowledge is one of the keys to economic prosperity in any community. We regard business award programs as one of the best ways to share business know-how more broadly within regional communities.
Our third Annual Report showcases our objectives, strategies and performance results over the 2006 calendar year.
As a prelude to the roll out of Advanced Interval Metering scheduled to start in 2008, trials are being conducted across Victoria to identify the best available communications technologies.
CitiPower and Powercor have prepared updated Tariff Strategy Reports that outline their overarching tariff strategies for 2006-10.