Electrical faults and emergencies
If you experience any electricity faults or emergencies, call our 24 hour service line:
CitiPower 13 12 80
Powercor 13 24 12
SMS or email updates
Register to receive SMS or email power outage updates.Register
Community and environment
We always try to make sure that we have a positive impact on the communities and the environment in which we operate.
Our goal is to provide a network that is safe and reliable, allowing the communities we service to get on with their lives and for their businesses to grow, with minimal impact on the environment. Discover more about how we’re committed to our communities and the environment.
As a business and as individuals, we take our environmental obligations very seriously.
There are a number of laws and regulations we follow to reduce the risk of power loss or bushfire.
We’ve worked hard to reduce our impact on the environment, from out in the field to within our workplace.
Our business promotes sustainability across a number of areas, and we report our performance each year. Sustainability is important to us. We want to be around for years to come, supplying electricity to our customers. We want our communities to thrive and prosper. And we want the planet to stay healthy for future generations.
The strength of our relationships helps us to make a difference to the environment.
We’re investing millions every year to reduce the risk of bushfire and loss of power supply in our communities.
Learning about electricity forms an important part of our children’s education, and we provide a helping hand for teachers and students of all ages.
We’re making a contribution to our communities, by delivering electricity and investing through sponsorship to help the community grow.