Electrical faults and emergencies
If you experience any electricity faults or emergencies, call our 24 hour service line:
CitiPower 13 12 80
Powercor 13 24 12
SMS or email updates
Register to receive SMS or email power outage updates.Register
To help us maintain a strong relationship with our communities, CitiPower and Powercor set up the Customer Consultative Committee.
Established in 2000, the committee consists of customers from a broad section of the communities we serve. The main goal of the committee, which meets three times a year, is to help create policy that shapes the direction of our business.
It’s important to note that the committee is not a forum for individual complaints – these can be registered by contacting us.
Committee meeting summaries are available in the downloads below.
The people who make up our committee and help shape our business.
The Committee will provide a forum for all relevant issues and concerns regarding CitiPower and Powercor Australia’s electricity distribution supply and services.