Electrical faults and emergencies
If you experience any electricity faults or emergencies, call our 24 hour service line:
CitiPower 13 12 80
Powercor 13 24 12
SMS or email updates
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We want to keep your streetlights in good working order, so let us know if there’s any way we can help.
We are responsible for the maintenance of the streetlights within our network area. For CitiPower, that’s up to 55,000 streetlights, and about 130,000 streetlights for Powercor.
We’ll do our best to fix any faulty streetlights as soon as we’re made aware. You can help us by reporting any faults as soon as you see them. We’ll also keep an eye on our streetlights during our regular patrols.
You can report a fault any time at CitiPower on 13 12 80, Powercor on 13 24 12, or online
If you need a new streetlight in your area, you need to talk to your local council, so use our contact list to find the right number.