Electrical faults and emergencies
If you experience any electricity faults or emergencies, call our 24 hour service line:
CitiPower 13 12 80
Powercor 13 24 12
SMS or email updates
Register to receive SMS or email power outage updates.Register
We are investing in technology that will help us leverage the wealth of data available and not only interpret it but also make decisions in real-time, enabling us to restore power more quickly during an outage.
We want to build a smarter network that incorporates technologies that enable more efficient capital investment, improved safety and reliability as well as widespread integration of renewable energy sources.
Currently, when an outage occurs, customers are manually returned back to supply via remote switching from our control room or a truck visit. There is limited automation as each fault is analysed manually by our controllers.