Connection requests and processes

eConnect is a one-stop-shop for connection service applications for new connections or network alterations. 

On eConnect you can:

  • Seek pre-approval for a rooftop solar connection or extend a current request
  • Plan for embedded generation with the capacity to generate up to 200kW
  • Arrange a new connection for your project or development, for example, to support urban residential developments
  • Make alterations or abolish (disconnect) current connections, necessary before new projects can commence
  • Bundle requests for multiple alterations, new metered connections or abolishments at a multi-occupancy site when they all need to happen at the same time
  • Book an appointment for truck-based services.

You can also track and monitor the progress of your application or update or cancel requests.

If you are working with a licensed electrician (or registered electrical contractor), or other specialist providers like an energy retailer or solar installer, then they are likely to be registered already and can submit applications via eConnect on your behalf.

Frequently asked questions

Get information and detailed instructions on bundled requests and how to use eConnect.

Visit FAQs

Tender policy for extension works

Find out more about our tender policy for CitiPower and for Powercor.

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