Electrical faults and emergencies
If you experience any electricity faults or emergencies, call our 24 hour service line:
CitiPower 13 12 80
Powercor 13 24 12
13 14 50
SMS or email updates
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Electric and magnetic fields (EMF)
We follow Australian guidelines to reduce the likelihood of health issues related to EMF.
While studies into electric and magnetic fields are ongoing, we take a responsible approach to customers, staff and the community who are exposed to our network.
At CitiPower and Powercor, we have a policy of prudent avoidance. In simple terms, that means we work to avoid or minimise exposure to electric and magnetic fields.
To do that, we follow guidelines recommended by Australian authorities, and we keep a close watch on new research about electro magnetic fields from around the world.