Electricity connections

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Whether you need to upgrade your connection or have a new electricity connection installed, we’re here to help.

We provide different types of connection services based on your requirements, the conditions at the site, and whether a network extension or upgrade is required.

The following table provides an overview of the types of connection services available:

 

I want to have a new connection or change an existing connection for…

With a demand/capacity of…

This connection is typically a…

Residential premises or small commercial premises such as small shops
(excluding SWER1 or single phase substation connections)

Less than 100 amps

Basic connection service

Greater than 100 amps and less than 170 amps, providing supply is available and no augmentation is required

Basic connection service

Temporary supply, e.g. for carrying out construction works or holding a special event (excluding SWER or single phase substation connections)

Less than 100 amps

Basic connection service

Greater than 100 amps

Negotiated connection service

Residential premises, small commercial premises, temporary supply to a SWER line or single phase substation

Less than 40 amps

Basic connection service

Greater than 40 amps

Negotiated connection service

Unmetered supply e.g. electronic parking meters, bus shelters or phone boxes

Less than 2 amps

Basic connection service

Micro-embedded generator with pre-approval of exported capacity e.g. solar panels

With an inverter capacity of less than 5kW single phase, or less than 30kW for a three phase connection

Basic connection service

With an inverter capacity greater than 30kW for a three phase connection

Negotiated connection service

Embedded generator that is not a micro-embedded generator e.g. thermal or wind generating systems

N/A

Negotiated connection service

Multi-tenancy residential and/or commercial premises e.g. apartment building, shopping complex

N/A

Negotiated connection service

New land subdivision/ real estate development

N/A

Negotiated connection service

 

1SWER = single wire earth return