Electrical faults and emergencies
If you experience any electricity faults or emergencies, call our 24 hour service line:
CitiPower 13 12 80
Powercor 13 24 12
13 14 50
SMS or email updates
Register to receive SMS or email power outage updates.Register
Take control of your electricity bill with the myEnergy dashboard
With the myEnergy dashboard, you can see how your home or business uses electricity over time. Use it to identify ways to save money and become more energy efficient.
The myEnergy dashboard:
- Shows you your energy use and if you have solar, what you export back to the grid, by day, by week, or by month. You can view up to 2 years of historical data, allowing you to easily identify trends in usage.
- Allows you to download your usage data and quickly compare retailers through Victorian Energy Compare.
- Compares your electricity consumption to the average for your area so that you can benchmark your home or business.
At CitiPower and Powercor we own and maintain the poles, wires, meters and equipment that deliver electricity to you. More information about our role and our relationship with you is provided in our Customer Charter