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CitiPower Canteen Grant

Essential as a pie warmer is to a satisfying tea break. Applications open now to cricket clubs!

CitiPower Canteen Grant

Essential as a pie warmer is to a satisfying tea break. Applications open now to cricket clubs!

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Check for outages in your area

Check outages in your area
Check outages in your area
Check outages in your area

How can we help you today?

CitiPower outage notifications trial

To help keep you even more informed during unplanned outages, we’re trialling an enhanced outage notification service in the CitiPower network.

The trial is an upgrade to CitiPower’s existing notification service and will feature a personalised map, updates on the repair crew’s estimated arrival time, the fault location, repair status, and estimated power restoration time.

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Emergency backstop for minimum system load events

New and upgrading solar customers are now required to install a system that allows solar exports to be remotely reduced or for generation to be stopped if there’s an excess of energy in the network.

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Energy Bill Relief Fund 2024-2025

In 2024-2025, all Australian households will receive a $300 rebate on their electricity bill from the Australian Government. Eligible small businesses will receive a $325 rebate.

The rebate will automatically be paid in quarterly instalments via your electricity retailer. Households in embedded networks will be eligible via an application process managed by the Victorian Government.

Learn more (external website)

Contact us

Contact us online or via phone for general enquiries, as well as faults and emergencies.