Be Safe. Be Smart. Be Ready.

In case of an emergency, planning for a power outage is essential.

Emergency advice

Be Safe. Be Smart. Be Ready.

In case of an emergency, planning for a power outage is essential.

Emergency advice

Check for outages in your area

How can we help you today?

Set up connections with eConnect

View and manage your energy use with myEnergy

Upgrade or extend the network with mySupply

CitiPower outage notifications trial

To help keep you even more informed during unplanned outages, we’re trialling an enhanced outage notification service in the CitiPower network.

The trial is an upgrade to CitiPower’s existing notification service and will feature a personalised map, updates on the repair crew’s estimated arrival time, the fault location, repair status, and estimated power restoration time.

Learn more

Contact us

CitiPower and Powercor acknowledge and respect the Traditional Owners as the original custodians of the lands and waters where we operate. We recognise First Peoples’ unique rights as Traditional Owners and their deep spiritual connection to Country, and thank them for continuing to care for it. We honour Elders past and present whose knowledge and wisdom has ensured the continuation of culture and traditional practices.

We work hard to ensure our organisation is inclusive and diverse. This means everyone can feel valued, trusted, authentic and safe at work.

Have a question for us?

Phone, email, give us feedback or make a claim.