General enquiry

For general enquiries not related to faults, outages or public safety.

Contact usGeneral enquiry

In an emergency, call 000.

Please do not use this form to report:

Power Outages
Electrical Faults
Hazards or Public Safety Issues

For emergencies, contact our 24-7 Faults and Emergencies Contact Centre

For general enquiries

This form is for general enquiries. Please allow up to 5 business days for us to respond to your message.

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CitiPower and Powercor acknowledge and respect the Traditional Owners as the original custodians of the lands and waters where we operate. We recognise First Peoples’ unique rights as Traditional Owners and their deep spiritual connection to Country, and thank them for continuing to care for it. We honour Elders past and present whose knowledge and wisdom has ensured the continuation of culture and traditional practices.

We work hard to ensure our organisation is inclusive and diverse. This means everyone can feel valued, trusted, authentic and safe at work.

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