How to use eConnect

eConnect provides for connection application or alterations.

For your workplaceConnections for your workplaceHow to use eConnect

If you’re a Registered Electrical Contractor (REC) and require assistance, please call our 24/7 REC Hotline on 1300 360 410.

This video describes the steps required for a Non-Electrician User (solar installer, builder, customer, market participant or other) to manage their eConnect account.

Need to arrange a connection?

Visit our eConnect tool to apply today.

Go to eConnect How to use eConnect

eConnect user guides

Register and Manage your Account

Solar pre-approvals

New Connections, Alterations and Abolishments

Enquiries

CitiPower and Powercor acknowledge and respect the Traditional Owners as the original custodians of the lands and waters where we operate. We recognise First Peoples’ unique rights as Traditional Owners and their deep spiritual connection to Country, and thank them for continuing to care for it. We honour Elders past and present whose knowledge and wisdom has ensured the continuation of culture and traditional practices.

We work hard to ensure our organisation is inclusive and diverse. This means everyone can feel valued, trusted, authentic and safe at work.

Have a question for us?

Phone, email, give us feedback or make a claim.