High voltage isolation

Planning the switching instructions needed to safely isolate the work areas is a detailed process. It involves careful coordination between our network control centre and the various project and field teams working nearby to ensure everything runs smoothly and safely.

You can arrange a high-voltage isolation by completing the form below.  You will receive a confirmation email within two business days of submission

How long does it take to arrange a high-voltage isolation?

• We require a minimum of 30 business days’ notice to be able to fulfill your request
• Payment must be made before isolation date
• We will accept long lead time applications up to six months in advance

What do I need to complete an application?

• Applicant information (your personal information)
• Customer information (for billing purposes)
• Site address
• Detailed information regarding purpose for isolation
• Description of any prescribed works undertaken by a Registered Electrical Contractor (REC)
• Preferred date and time of isolation
• Preferred date and time of reconnection
• Any attachments as necessary

Help and support

If you have any questions or need support, please contact our Customer Requests team on 1800 771 434 or email cru@powercor.com.au.