Connections for your home

eConnect is our online portal to connect power for your home.

After registering your eConnect account, you can:

• Seek pre-approval for a rooftop solar connection or extend a current request
• Plan for embedded generation with the capacity to generate up to 200kW
• Arrange a new connection for your home, for example, to support an electric vehicle charger
• Make alterations or abolish (disconnect) your current connection
• Book an appointment for services such as a meter inspection
• Check the status of a project

You can track and monitor the progress of your application or update or cancel requests online too.

If you are working with a licenced electrician (or registered electrical contractor), or other specialist providers – like an energy retailer or solar installer, then they are likely to be registered already, and can submit applications via eConnect on your behalf.

Please note, remote re-energisations are available between 8am and 9pm on Saturday, Sunday, and Public Holidays.

De-energisations occur between 10:00am and 5:00pm Monday – Friday.

Disconnection requests occurring between 10:00am and 2:00pm Monday – Thursday.