Solar connections

We’ve seen a rapid growth in rooftop solar systems. In fact, they’re currently the most popular form of embedded generation used by our customers.

With each installation, we’re facilitating rapid growth in the amount of solar capacity on our network.

The installation of solar photovoltaic systems as well as the correct inverter settings are critical to ensuring customers get the most for their investment in this technology.

The solar PV system is connected to the network via an inverter. The inverter must have a capacity of no more than 5kW for single phase services or no more than 30kW for a three-phase connection. In either case, the solar installer or customer must have sought and received pre-approval from us for the requested capacity of the generator.

The majority of customers are approved for the export level they request. Depending on their location, some may be constrained to a lesser export level or even no exports at all.

We do not prevent customers from installing solar for their own self-consumption. But depending on our network capacity, export constraints may influence the size of the unit they install.

We are continually investing in our networks and aim to keep customers informed if additional export capacity becomes available in their area. For example, our Solar Enablement program is intended to allow more customers to connect a 5kVa solar PV system with export capacity.

Please make sure you engage early with our team through eConnect to check on network capacity for your customers.

Smart inverter settings

There are strict standards for the settings for new smart inverters when they are installed and commissioned.

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For solar installers

This information is for people installing solar or other embedded generation for our customers.

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Model Standing Offer contracts

Solar installers are responsible for submitting a Model Standing Offer to us on your end use customer’s behalf.

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